GP Helpline

With any My Care Card plan you receive access to the HMCA GP Advice Helpline. With the HMCA GP Advice Helpline you’ll get:

 24/7 GP Telephone Consultations

The private GP helpline is available 24 hours a day, 7 days a week, 365 days a year. This means that patients receive unlimited advice, reassurance, diagnosis, medication or a referral when they need it, from wherever they are in the world.

 Private Prescriptions

Should the doctor feel you would benefit from prescription medication, you can have the medication delivered to you at any UK address, whether you are at home, work or on holiday.

 Video Consultations

The Online eConsultation service enables you to have an online video consultation in the comfort of your own home or place of work.

 Health Information

Discover all the health information that is at your doctor’s GP surgery inside the App. Access the UK’s most comprehensive medically validated health information database providing access to over 1,100 topics to give you your very own reliable source of information, 24 hours a day.

Jack - My Care Card With any My Care Card plan you receive access to the HMCA GP Advice Helpline. This is a web app that allows you to access the benefits that would usually be provided by a regular GP, but whenever you need it and from the palm of your hand. It includes: 24/7 access to a GP, private prescriptions, face-to-face e-consultations, and general health information.

Jack, My Care Card

Care Plan Cards

GP Helpline Features


24/7 Unlimited Use - 24/7 Customer Service - Dedicated Doctor Sessions - Worldwide - No Pre-registration - No De-registration


Practising GPs - Clinical Audit - Performance Review - Training & Protocols - Qualification Check -GMC/IMC Best Practice

24/7 GP Helpline


Accessible on all Smartphones, Tablets and Desktops

24hr GP Service